contact us

We would love to hear your thoughts!

Please fill out this form, and we will get back to you as soon as we can!

1972 East 2nd Street
Brooklyn, NY, 11223
United States

212-913-9133

About Us

Founded in NYC, Lizette Handmade seamlessly combines Style and Artisan quality.

All of our Hats, Cowls, Headbands, and Gloves are made in NYC using only the finest Wool, Alpaca, and Fur trimmings. We take the time to source the finest materials, and create perfect fitting Headwear & Cold Weather Accessories.


Money Back Guarantee

If you are not satisfied with the item(s) you purchase from us, you can make a return 

within 30 days of your receiving for a full refund minus any shipping charges that we 

incurred. Please note that we only accept items for return that are in their original 

condition and do not show any signs of use.

If your item(s) arrived defective, email us so we can make it right! We'd like to send 

you a replacement right away.

Returns

Whether you've changed your look or changed your mind, our return policy is easy 

and pain-free.

How long do I have to return my item?

If you are not 100% satisfied with your purchase, simply return it for a full 

refund full refund minus any shipping charges that we incurred. You have 30 

days to return your purchase from the day that you receive it, as long as they 

are in their original condition and do not show any signs of use.

How do I make a return?

If you need to return an item, simply login to your account, view the order 

using the "Complete Orders" link under the My Account menu and click the 

Return Item(s) button. We'll notify you via e-mail of your refund once we've 

received and processed the returned item. You can use the original 

packaging to ship your return back to us.